FAQs

How long does delivery take?

Delivery times vary depending on the product and destination within the UK. Most orders are processed within 1–3 business days, with estimated delivery between 5–10 business days. Tracking information is provided once your order has been dispatched.

Do you offer free shipping?

We offer competitive shipping rates, and free delivery may be available during selected promotions. Shipping costs are calculated at checkout before payment.

Can I track my order?

Yes. Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

What is your return policy?

We accept returns within 14 days of delivery, provided the item is unused and in its original condition. For full details, please visit our Returns Policy page.

What if my item arrives damaged?

If your product arrives damaged or defective, please contact our support team within 48 hours of delivery. Please include photos of the issue so we can resolve it quickly and efficiently.