Last updated: 28 February 2026

At uaizen, we are committed to protecting your privacy and handling your personal data responsibly in accordance with UK data protection laws.

This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.

 

1. Information We Collect

 

When you visit our website or place an order, we may collect:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment information

• IP address and device information

Payment details are processed securely by third-party payment providers and are not stored on our servers.

 

2. How We Use Your Information

 

We use your information to:

• Process and fulfil orders

• Provide customer support

• Send order updates and confirmations

• Improve our website and services

• Prevent fraud and unauthorised activity

We only collect data necessary to provide our services.

 

3. Marketing Communications

 

If you subscribe to our emails, we may send promotional messages about new products or offers.

You can unsubscribe at any time using the link provided in our emails.

 

4. Data Sharing

 

We do not sell your personal data.

 

We may share information with trusted third parties strictly for operational purposes, including:

• Payment processors

• Shipping carriers

• Website hosting providers

All partners are required to handle data securely.

 

5. Data Security

 

We implement appropriate technical and organisational measures to protect your information from unauthorised access, misuse or disclosure.

However, no method of online transmission is 100% secure.

 

6. Your Rights

 

Under UK data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

 

7. Cookies

 

Our website uses cookies to enhance user experience, analyse traffic and support marketing activities.

You can control cookie preferences through your browser settings.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

 

9. Contact Information

 

If you have any questions about this Privacy Policy, please contact:

uaizen

support@uaizen.com

United Kingdom

We aim to respond within 24–48 business hours.